Capability 04

The replacement estimate that never gets followed up is the most expensive thing you don't do.

A repair books on the first call. A door replacement, $1,200 to $4,500 and up, almost never does. It is a considered purchase on a long decision cycle, and the estimate that goes out and never gets a follow-up is a five-figure install handed to whoever did call back. The AI runs the structured follow-up cadence on every open estimate so the replacement gets booked instead of forgotten.

Why replacement quotes stall.

A replacement is a curb-appeal and budget decision, not an emergency. The homeowner is comparing options, waiting on a spouse, or just busy. None of that means the job is lost, it means the job is not-yet, and not-yet becomes never through neglect. The shop that follows up is the one that is still in the running when the decision finally gets made.

Most shops do not follow up, not because they do not want the work, but because the owner is on a truck and the estimate sits in a pile. That capacity gap is exactly what the AI closes.

A cadence, not a single nudge.

The AI runs a simple, persistent sequence on every open estimate: a same-day thank-you with the quote, a check-in a few days later, and a final touch about a week out. Each message is short, helpful, and low-pressure, framed as service rather than chasing the sale: answering questions, offering to hold the price, flagging a seasonal install window.

The follow-up itself signals reliability, which is exactly what a homeowner is buying when they pick who replaces a door that is 30 to 40% of their home's facade. A shop that follows up like this looks like the safe choice.

Repairs feed the replacement pipeline.

Lead follow-up is not only for fresh estimates. Every repair on an aging door is a future replacement, and the AI keeps those warm too, so when the homeowner is ready to replace rather than repair again, you are the shop already in the conversation.

ServiceTitan, Jobber, and Housecall Pro store the estimate. The AI is the system of action that works it until it closes or the customer says no.

Turn open estimates into booked installs.

In the prototype we set up the follow-up cadence on your real estimate types and show you how it would have worked a few of your recent open quotes.

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